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More information

More information can be found on our information section, or contact our reservation department.

Your Information is Protected
World Choice Travel, a wholly owned subsidiary of Travel Services International, the operator of euroHotelGuide.com, values your patronage and respects your right to privacy. Because we are committed to protecting your privacy, we employ the highest levels of security to keep your personal information strictly confidential.
We promise to respect your privacy
World Choice Travel takes your privacy concerns seriously and will not share your personal information without your consent.
What information is collected and why:

When making a reservation:
When you make a reservation online or by phone through our customer support center, you will be asked for your name, address, phone number, email address and credit card information. This information is shared with the hotel that you have chosen. We will only share information with the hotel that is necessary to process your reservation. Your credit card information will be used by the hotel to guarantee your reservation. Also, during the booking process you can choose not to receive our newsletter or travel reminders by unchecking the appropriate boxes on the form. If you choose to receive our newsletter you may also receive newsletters from our sister companies for cruise, air and resort specials.

User Accounts
As an option, visitors to euroHotelGuide.com can create a user account to better manage their shopping preferences and reservations. This enables us to store your hotel and room preferences, an address to use when booking and contact information to provide to the hotel when you reserve. During the registration process, users are asked to provide some personal information such as their name, phone number and email address. The information is used to help us serve you more efficiently. Also, during the registration process you can choose not to receive our newsletter or travel reminders by unchecking the appropriate boxes on the form. If you choose to receive our newsletter you may also receive newsletters from our sister companies for cruise, air and resort specials. You can change the information contained in your account at any time by logging into your account and updating the items you would like changed. If you would like to delete your user account please send email to privacy@eurohotelguide.com.

E-Postcards
eurohotelguide.com provides electronic postcards cards for you to send to a friend. We store the email address of all recipients, the message you want to send and the URL for locating the greeting card. We do not sell, distribute, or license in anyway the use of recipient email addresses. We use them solely for the purposes of notifying recipients on your behalf that a eurohotelguide card is waiting for them at the designated URL. After 30 days, all information pertaining to your postcard is deleted.

Joining CommissionClub
CommissionClub is a program offered by euroHotelGuide.com that enables users with Web sites to link to our site and earn a commission on reservations that are generated through that link. During the signup process members are asked to provide contact and address information so that we can make payment of commissions earned to members. This information will not be shared with any third party. You can change the information contained in your CommissionClub account at any time by logging into your account and updating the items you would like changed. If you would like to delete your account please send email to privacy@eurohotelguide.com.
If you do not have a user account and need to correct or update your personal information for a reservation you have made, please send email to users@eurohotelguide.com.
Please be aware that our site contains links to other sites and that the privacy practices of other sites may differ from those of World Choice Travel.

Correspondence with you
If you have a user account or have made a reservation we will periodically send correspondence to your email address including reservation confirmations, updates about your reservations, newsletters, special offers and travel reminders (for customers with user accounts only). For customers with user accounts, you can choose not to receive our newsletter or travel reminders by logging into your account and modifying your email subscriptions. If you do not have a user account, you can send email to users@eurohotelguide.com to unsubscribe to our email newsletter. Also, when making a reservation without a user account, you will be given the opportunity to not receive the newsletter.

Changes to our Privacy Policy
We will inform you that our privacy policy has changed by prominently displaying a note to this effect on our Web site home page.

How to contact us
If you have additional questions or concerns regarding the World Choice Travel Guarantee, please email us at privacy@eurohotelguide.com. We read every customer email and will respond as soon as possible.

     


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